Intro
At AmbuFlow ,we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our services. By using our ambulance services, you consent to the practices described in this policy.
We value your privacy. This policy explains what information we collect, how we use it, and how we protect it to ensure your safety and privacy.
Information We Collect
- Personal Information: This includes your name, address, phone number, date of birth, and insurance information, which may be collected during registration or when you request services.
- Health Information: Medical history, symptoms, and other health-related information that may be necessary for providing emergency care.
- Payment Information: Credit card details or insurance information for billing purposes.
- Usage Data: Information on how you interact with our services, including device information, IP addresses, and location data.
How We Use Your Information
- To provide and manage emergency medical services.
- To communicate with you regarding services, billing, and updates.
- To improve our services and customer experience.
- To track the ambulance's location and guide it efficiently.
- To improve the system's features for a better experience.
- To comply with legal and regulatory requirements.
Sharing Your Information
- Healthcare Providers: Your information may be shared with hospitals, doctors, or other healthcare providers to ensure continuity of care.
- Payment Processors: Information may be shared with payment gateways and insurance companies for billing and claims processing.
- Law Enforcement: If required by law or if necessary to protect our rights or the rights of others.
- Third-Party Services: We may use third-party service providers to perform tasks on our behalf, such as data analysis or customer support.