About AmbuFlow

Frequently Asked Questions [ FAQs ]

Stay calm, ensure the patient is in a safe environment, and prepare any relevant medical information. If possible, clear a path for the ambulance and stay on the line with emergency services if needed.

After requesting an ambulance, you can track it in real-time by logging into the system and accessing the live map feature.

If the ambulance is delayed, you will receive updates through the system. In case of a significant delay, please contact emergency services for further instructions.

Yes, during your request, you can provide essential medical details to help paramedics prepare better for the situation.

The ambulance tracking service is free of charge, but regular ambulance service fees may apply depending on the provider.

During your request, you can specify if the patient needs specific medical equipment or personnel, such as a ventilator or a specialized doctor.

If the ambulance location is not updating, try refreshing the page. If the issue persists, report a technical issue through the system or contact support.

Yes, the system allows you to schedule an ambulance for non-emergency situations in advance.

If the ambulance has trouble finding your location, ensure your address is accurate. You can also contact the driver directly through the provided contact information to give specific directions.

Yes, you can request an ambulance for multiple patients. Be sure to mention the number of patients and their condition during your request so that appropriate resources can be dispatched.

You can cancel your ambulance request through the system before the ambulance arrives. However, cancellation charges may apply depending on the provider's policy.